The Pipeline platform collects information that you, or a Trading Partner, or other data sources send to the Solution (such as internet-protocol addresses, transaction-related data, and user account information). This data is addressed below in two categories, "Transaction Data" (as defined below) and "Personal Information" (data that can identify an individual or that is associated with the identity of an individual).
Pipeline understands the sensitive nature of the transaction data you or your organization may provide while using the Solution. Transaction Data may include information you provide to Pipeline or your Trading Partners during the registration, cataloging, sourcing/negotiating, or ordering processes, or through any e-mail or other communication sent by you to the Solution as well as other information that you store within the Solution. It may also include data of transactions sent by your Trading Partners to you via the Solution or by you to your Trading Partners via the Solution. Transaction data may include Personal Information addressed more specifically below. You agree that your Transaction Data will not include information regulated under the International Traffic in Arms Regulations (U.S. government regulations addressing defense-related articles and services) and will not include Sensitive Personal Information as defined in the Pipeline Privacy Statement.
If you are a Seller who objects to submitting transaction data to your Trading Partner via the Solution, please contact Pipeline Customer Service directly to investigate options (e.g. submitting certain proprietary information outside of the Pipeline Solution, using anonymous contact information, etc.).
When a representative of a Buyer or a Seller creates a business account on the Solution, Pipeline asks for the name and contact information for an account administrator. The account administrator's information will be used by Pipeline to contact the company with notices, service offerings and Solution administration purposes. The account administrator for your company is given primary control regarding the establishment and maintenance of user accounts and contacts within a Solution. If you so choose, your organization may provide additional contacts (e.g. "Company Wide Contacts" in the Pipeline Network). Depending on the Solution and the visibility choices selected by you or your company, your user names, phone numbers, and email addresses and other profile information may be visible to other Buyers and/or Sellers using the Solution or to a broader audience, as in Pipeline Discovery. Please review the documentation for the Solution for visibility options, notification options and role-based options that affect how a specific user or company contact's business contact information may be used or visible within the Pipeline Solutions.
You should submit only publicly available business contact information. Individual contact information submitted to the Solution should not include private home contact information. You agree not to enter sensitive government identification numbers associated with individual persons into the Solution (e.g. U.S. Social Security Numbers) or to send documents over the Solution containing such identifiers. Individual names and personal information associated with an individual is addressed below as "Personal Information".
Pipeline will treat your Transaction Data as confidential information and will use it only to: facilitate operation of Pipeline solution and related services; enhance your use of the Solution and its related web pages; perform internal tracking and Solution improvement; analyze the extent to which you use the Solution (e.g., the volume and history); enable us to contact you regarding the Pipeline solutions and related services, as well as new services or pre-qualified offers from Pipeline, SAP SE, or affiliates of Pipeline under common control of SAP SE; and process your transactions through the Solution. Pipeline uses the business contact information you provide for the same purposes, as more fully described in the Pipeline Privacy Statement.
Pipeline Sourcing Services. Note that Pipeline is not actively entering into new agreements for Pipeline Sourcing Services that are subject to this paragraph. This paragraph is included for historical purposes. Pipeline may use the bidding information submitted by Suppliers in the course of Pipeline Sourcing Services projects to determine general price trends in various supply industries, to create predictive analyses useful for estimating likely market prices, and to evaluate suppliers appropriate for inclusion in future spend management projects in similar markets. Pipeline may also use such bidding information in the publication of "high level" sourcing project results, provided that such publication (i) does not directly or indirectly identify Supplier or Buyer by name or provide a third party with sufficient information to allow a third party to identify Supplier or Buyer, (ii) is aggregated with data from at least four (4) comparable suppliers from a single project, (iii) does not specifically identify Supplier's products or services, or the prices of those products or services, and (iv) does not identify Supplier as a participant of any specific project.
Pipeline Sourcing Solution - In order to increase a Buyer's visibility to potential suppliers, Pipeline may systematically analyze certain sourcing activity of the User in the Pipeline solutions and anonymously seek to match the Buyer with potential new suppliers or highlight suppliers that may be of interest to the Buyer. It is up to the Buyer to decide whether or not it wants to have contact with, or identify itself to, any potential new supplier. No personal information and only anonymous and high level information about an opportunity will be exposed using these features.
You may be given the opportunity to promote your organization to other organizations. In addition, other users of the Solution may conduct a search on the Solution by using various criteria (e.g., information in your company profile to find your organization). In the interest of promoting suppliers to buyers, Pipeline may supplement Pipeline Cloud Profiles with statistical data from Pipeline systems (such as the number of transacting relationships you have, events the Seller has participated in, etc.) or by allowing others to provide feedback on your organization. If you so choose, you will be able to opt out of disclosing certain types of this company-level information. Pipeline may also utilize certain fields of information in your Pipeline profile to promote your company's capabilities (e.g. seller industry, geographic location) as, for example, in the "Suppliers You May Like" feature visible to buyers.
In using the Solution, you understand that Pipeline will send your Transaction Data to your Trading Partners (or others that you or your Trading Partners authorize) and Pipeline service providers in order to facilitate your transactions and the services associated with the Solution. Your Trading Partner may access statistical reports on your trading history with that Trading Partner, and determine whether you are enabled with other trading organizations.
Pipeline may create high level statistical reports relating to the Solution utilizing Transaction Data, so long as such reports contain only anonymous, aggregated data that does not identify your company or any specific Transaction Data, and such reports may be reported publicly. Pipeline offers benchmarking programs to facilitate deeper analysis into spend management practices for companies wishing to participate. Pipeline operates the Pipeline data analytics and Pipeline benchmarking programs according to standards that protect the confidentiality of each customer's information. These programs do enable Pipeline to offer valuable reviews with customers demonstrating how that customer uses the Pipeline Solutions as compared to typical usage of other customers by industry, company size, region or other factors.
Principles and Criteria for Security, Availability, Processing Integrity, and Confidentiality and under the AICPA Service Organization Control ("SOC") reporting framework). General information on the American Institute of CPA's SOC reporting framework can be found at http://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/pages/users.aspx.
Pipeline takes steps to appropriately safeguard credit card and remittance information using recommended industry encryption methods. Pipeline services are designed so that these categories of information can only be viewed from within the Solution. You can further limit access to only those users who have a need to see such information. Please see our Security Disclosures (located in the footer from each Solution) for additional information about the measures Pipeline takes to address the security of the Solution.
The English version of this Data Policy shall govern in the event of any conflict or substantive translation changes into a non-English language.